The Contract Sales Counter Salesperson and LBM Buyer has a versatile range of responsibilities, starting with providing prompt, courteous, and efficient service to customers, advising them on appropriate merchandise and related items. Their duties include being familiar with pricing, local building codes, types of building permits issued, preparing quotations, as well as a variety of other related duties.

As an LBM Buyer, they will use retail software to replenish Class 2, 3, & 4, cycle counting, loss prevention, restocking, and staying current with trends in the industry. Sufficient speed and accuracy are essential for both aspects of this position to avoid adverse impact on the level of service to customers and to achieve sales profitability. 

We offer a competitive wage of $32-37/hr plus benefits and full-time, permanent employment. Shifts are scheduled Monday - Friday.

Responsibilities Counter Sales

• Ensure customers are greeted promptly after their arrival at the LBM counter.
• Determine customers' needs by asking open-ended questions, communicate product knowledge to the customer as appropriate, and assist customers with finding all items needed to complete their project.
• Assist or get assistance for carrying out large items for customers.
• Process special orders for non-stock or out-of-stock items.
• Be familiar with and maintain up-to-date information on pricing.
• Know local building codes.
• Know prices, practices, and policies of the company's competitors.
• Resolve customer complaints.
• Be familiar with current yard inventory and surplus items, restock merchandise displays as needed.
• Work with yard manager/supervisor to coordinate shipping of orders and materials.
• Be on the lookout for shop-theft and suggest changes when necessary to curb potential shop theft problems relating to location of select inventory.
• Follow policies and procedures with regards to client credit and liaise with management to resolve issues.

Responsibilities LBM Buyer

• Maintain LBM Department Class 2, 3, & 4 inventory levels for maximum turnover and profitability.
• Participate in regular cycle counting and assist in taking annual inventory counts.
• Alter inventory quantity as necessary to obtain proper inventory level/counts.
• Review negative on-hand reports. Spot check the items in question and make necessary adjustments to inventory count.
• Bring real or anticipated operating problems promptly to the attention of management.
• Place orders for assigned department classes, including seasonal orders, following procedures that conform to store policy.
• Suggest new products, merchandise lines, and/or cost containment measures to management.
• Work on special project(s) as assigned by management after determining priority relative to your other responsibilities.
• Liaise with shipping and receiving to ensure appropriate inventory turns and processing.

Qualifications

• Excellent communication skills to maintain good relations with Dealer-Owner(s), management, and employees.
• Ability to stay up-to-date with practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
• Strong problem-solving skills to direct organizational response and maintain a competitive advantage.
• Commitment to maintain professional confidentiality of all store and customer records.
• Commitment to treating all employees with respect.
• Willingness to attend trade shows and markets.
• Ability to work safely in accordance with provincial and federal safety legislation.

If thriving in a past-paced work environment and a high level of professionalism come naturally to you, then we would love to hear from you. Please send your cover letter and resume to jobs@merritthomehardware.ca and we will be in touch if we feel you’re a great fit for this position and our team.

Back to job opportunities page.